Credroad



Project Overview
A personal credit-management website for understanding scores, finding improvements and comparing credit cards.
Problem
Complex credit information leaves people unsure of their next step or how to compare cards.
Goal
Guide people through credit management with clear steps, practical information and useful tools.
My role
UX and interface designer for Credroad.
Responsibilities
Research, information architecture, wireframes, usability studies, visual design and interactive prototypes.
User Research
Interviews and empathy maps inform the personas. Mapping real tasks reveals friction and helps prioritise the core experience.
Pain Points
Clear information
Complex credit information leaves people unsure of their next step or how to compare cards.
Intuitive interaction
Complex credit information leaves people unsure of their next step or how to compare cards.
A coherent journey
Complex credit information leaves people unsure of their next step or how to compare cards.
User Personas


User Journey Map
Guide people through credit management with clear steps, practical information and useful tools.

Starting the Design
Information architecture and paper sketches develop into wireframes and a low-fidelity prototype. Navigation and task flows are tested before visual design.
Storyboards

Sitemap

Paper Wireframes

Digital Wireframes

Usability Studies
Participants complete key tasks while we observe uncertainty and friction. Findings guide changes to hierarchy, entry points and status feedback.
Refining Design
A consistent system of colour, type, icons and components turns research into interfaces that work across devices.
Mockups
Original project interface and research visuals are presented in their source language.








Outcome
Takeaways
Understanding real needs leads to clearer hierarchy and more coherent task flows. This portfolio demonstration makes no independently verified business claims.
Next Steps
Continue usability testing and collect real usage feedback. Address recurring issues before considering additional features.
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